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Interaction Design

See all posts tagged Interaction Design.

Principles & Essentials

Read the First Principles of Interaction Design by Bruce Tognazzini.

Read About Face 3: The Essentials of Interaction Design by Alan Cooper.

Standards

BS EN ISO 9241-210:2010 Ergonomics of human-system interaction,
Part 210: Human-centred design for interactive systems

ISO 9241-210:2010 provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance human–system interaction.

  • Rationale for adopting human-centred design
  • Principles of human-centred design
    • The design is based upon an explicit understanding of users, tasks and environments
    • Users are involved throughout design and development
    • The design is driven and refined by user-centred evaluation
    • The process is iterative
    • The design addresses the whole user experience
    • The design team includes multidisciplinary skills and perspectives
  • Planning human-centred design
    • Responsibility
    • Content of plan
    • Integration with project plan
    • Timing and resources
  • Human-centred design activities
    • Understanding and specifying the context of use
    • Specifying the user requirements
    • Producing design solutions
    • Evaluating the design
  • Sustainability and human-centred design
  • Conformance

My personal User Experience design process is based on elements of the Double Diamond, and the standard ISO Interaction Design process.

  1. Discover
  2. Define
  3. Document
  4. Design
  5. Prototype
  6. Validate

The 5 Pillars of Interaction Design

The foundations of IxD knowledge comprise five “pillars” of focus that lead to increased effectiveness.

  1. User Goal Driven Design
  2. Usability
  3. Affordances & Signifiers
  4. Learnability
  5. Feedback… & …Response Timing

Goal-Directed Design

Goal-Directed Design Process from About Face: These phases follow the five component activities of interaction design identified by Gillian Crampton Smith and Philip Tabor—understanding, abstracting, structuring, representing, and detailing.
Goal-Directed Design Process from About Face: These phases follow the five component activities of interaction design identified by Gillian Crampton Smith and Philip Tabor—understanding, abstracting, structuring, representing, and detailing.

Inside Goal Based Design, a conversation with Alan Cooper.

How to Improve Interaction Design

  1. Test Early and Often with Prototypes
  2. Create User Flows to Understand User Behaviors
  3. Proactively Use White Space, and other universal principles of design…
  4. Apply the Practical Benefits of Animation
  5. Observe your user for at least two hours every six weeks