Based on BS EN ISO 9241-210:2010 Ergonomics of human-system interaction, Part 210: Human-centred design for interactive systems

This is an overview of the standard user-centred interaction design process based on ‘BS EN ISO 9241-210:2010 Ergonomics of human-system interaction, Part 210: Human-centred design for interactive systems’ (hereafter referred to as ‘the HCD standard’). It contains my suggestions for methods and techniques with their documentation to be produced during the design process. These are based in large part on the GUIDE methodology [Redmond-Pyle & Moore, 1995] and not specified in the HCD standard. This is just an outline; additional information and training are required to carry out this process.

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